Need help? Call us on +212 688 586 161 +212 525 200 421

How is fast-track immigration guaranteed?
Privium Assist has full access to a separate fast-track immigration line.

Can I use a different name for the pick-up sign?
Absolutely! If you would like to have a different name from your own for the pickup sign, you only need to include your request at your reservation form.

How does my Privium Assist agent find me?
Your Privium Assist agent will meet you at your gate. The agent will be holding a sign with your chosen name and help you with your arrival service. For the departure service, our agent will meet you at your terminal. You will be called ahead of time in order to find out when you’ll be arriving, and they will request a call from you when you’re ten minutes away from the airport.

Can I book Privium Assist services for someone other than myself?
You sure can! All you need to do is enter the passenger’s information when you log in to your account. Please make sure to update the trip contact in the booking process if the itinerary and confirmation are meant for another person.

What if my Privium Assist agent is not present?
That has never happened in the history of Privium Assist in any of the airports where we operate. However, if you can’t find your Privium Assist agent you can contact us at the following numbers: +212 688 58 61 61 or +212 525 200 421

Do you serve airports other than the ones mentioned?
For the time being, we’re perfecting the airport experience in the major cities of Morocco. If you require our services at another airport that is not listed here, please contact us and we’ll make sure to do our best!

How do I book my Privium Assist fast track?
It has never been simpler to do; you only need to click *here* and you’ll book your fast-track in no time!

Does Privium Assist fast track offer ground transportation?
Yes! you can book your Privium Assist professional driver service.

What is Privium Assist?
Privium Assist offers VIP airport concierge services in the major cities of Morocco. We will help you get through security and immigration in the quickest and most efficient way. You will be assisted with your baggage (if you required it) and guided throughout your airport journey, whether you’re flying for business or pleasure, our Privium Assist team will gladly escort you. Your whole group and every member of your family will enjoy our flawless service.